USA
| Service | Rate | Estimated delivery |
|---|---|---|
| Standard Shipping |
Orders under $60: $4.95
Orders $60+: Free
|
07 – 10 days** |
Shipping & Delivery
Standard Shipping rates: $4.95 on orders under $60 and Free on orders $60+. Delivery windows below are estimates in business days and may vary during holidays or peak periods.
Australia
| Service | Rate | Estimated delivery |
|---|---|---|
| Standard Shipping |
Orders under $60: $4.95
Orders $60+: Free
|
07 – 09 days** |
UK
| Service | Rate | Estimated delivery |
|---|---|---|
| Standard Shipping |
Orders under $60: $4.95
Orders $60+: Free
|
06 – 09 days** |
Canada
| Service | Rate | Estimated delivery |
|---|---|---|
| Standard Shipping |
Orders under $60: $4.95
Orders $60+: Free
|
08 – 11 days** |
Germany
| Service | Rate | Estimated delivery |
|---|---|---|
| Standard Shipping |
Orders under $60: $4.95
Orders $60+: Free
|
07 – 10 days** |
France
| Service | Rate | Estimated delivery |
|---|---|---|
| Standard Shipping |
Orders under $60: $4.95
Orders $60+: Free
|
08 – 09 days** |
Rest of World
| Service | Rate | Estimated delivery |
|---|---|---|
| Standard Shipping |
Orders under $60: $4.95
Orders $60+: Free
|
07 – 10 days** |
** Business days after dispatch. Local customs processing can extend delivery times.
Shipping Policy
1) Order processing time
- Orders process in 2–3 business days (excl. weekends/holidays).
- Customized orders may need 2–5 business days.
- Peak season (Nov–Dec) can extend processing times.
- You'll receive order confirmation, then a shipping confirmation with tracking after dispatch.
2) Changes to the shipping address
- If you need to update the address, email support@pbnhaul.com as soon as possible.
- We can’t modify an address once the parcel has been dispatched.
- Please double-check details at checkout. If a parcel returns due to an incorrect/insufficient address or unclaimed status, reshipment postage is the customer’s responsibility.
3) Methods, costs & estimates
We ship via Standard Shipping: $4.95 under $60, Free at $60+. See the regional tables above for estimated business-day delivery windows. Estimates begin after dispatch.
4) Shipping restrictions
- We do not ship to P.O. Boxes, military addresses, or certain remote areas (including Alaska & Hawaii).
5) Packages damaged, lost, or missing in transit
- All orders include complimentary transit insurance for loss or damage. If your parcel is lost or arrives damaged, we’ll replace it or issue a refund.
- We’re not responsible for packages marked Delivered that subsequently go missing, or for shipments sent to an incorrect address entered at checkout.
6) Refunds
- If an item arrives damaged/defective or a component is missing, email us within 60 days. We offer refunds (no returns required).
- No exchanges and no product warranty. Refunds are issued within 5 business days after approval.
7) Customer service
Questions? Email support@pbnhaul.com.